Shipping and handling

Information on free shipping within Germany:

Extended free shipping (with plus)
As soon as you have added an item with the designation "Free shipping" (with Plus) to your order, your entire order is free of charge for shipping within Germany!

With free shipping Premium (Plus) we save you the DHL costs and the costs of the payment method of cost on delivery which means that you therefore only pay the postal COD charge. (at the moment 2.00 Euros).
Please note that further costs can arise depending upon payment method!
Free shipping to other countries outside Germany is generally not possible.



Standard free shipping  (without Plus)
As soon as you have added an item with the designation "Free shipping" (with Plus) to your order your entire order is free of charge for shipping within Germany!

In the case of standard free shipping
Please note that further costs can arise depending upon payment method!
Free shipping to other countries outside Germany is generally not possible.



Shipping costs  within Germany
 
Free shipping (see above)
0.00
inkl. 19% MWSt.

non free shipping products for shipping by DHL
5.90 €
inkl. 19% MWSt.

 

Respective costs of methods of payment  for shipping within Germany
 

Advance payment
0.00
inkl. 19% MWSt.

Cash on delivery* in the case Premium free shipping (see above)
0.00 €
inkl. 19% MWSt.

Cash on delivery
7.00 €
inkl. 19% MWSt.

Express cash on delivery
29.99 €
inkl. 19% MWSt.

EC or cash payment in the case of personal collection
Handlingpauschale  10.00 €
inkl. 19% MWSt.

PayPal
standard handling fee  Gesamtwert + 1.98% +0,35 €
inkl. 19% MWSt.

Credit card, standard handling fee
standard handling fee  Gesamtwert + 2.98% +0,30 €
inkl. 19% MWSt.

Billsafe
standard handling fee  Gesamtwert + 3.1%
inkl. 19% MWSt.

*In the case of cash on delivery, the so-called COD fee in the current amount of 2 Euros is added to the invoice amount and is payable to the shipper (DHL) upon delivery


Costs for other countries (for advance payment):


Austria,  Balearic Isles (Spain)), Belgium,  Canary Islands (Spain),, Denmark, Faroe Islands (Denmark), Finland, France, Great Britain, Guernsey (Great Britain), Isle of Man (Great Britain), Greenland (Denmark), Irish Republic, Italy, Jersey, Luxembourg, Netherlands, Poland, Slovenia, Sweden, Tristan da Cunha
9.99 €
inkl. 19% MWSt.
(8.40 € net)

Azores (Portugal), Bulgaria, Estonia, Greece, Irland, Corsica, Latvia, Lithuania, Madeira (Portugal), Malta, Monaco,  Northern Ireland, Portugal, Romania, San Marino, Slovak Republic, Spain,  Czech Republic, Hungary, Cyprus, Switzerland
14.99 €
inkl. 19% MWSt.
(12.60 € net)

Andorra, Bouvet Island (Norway), Liechtenstein, Norway, Spitsbergen and Jan Mayen (Nor), Vatican City
29.99 €
inkl. 19% MWSt.
(25.20 € net)

Alaska (USA), Albania, Aleutian Islands (USA), Algeria, American Samoa (USA), Antarctic (Australia), Argentina, Armenia, Azerbaijan, Australia, Bahrain, Brazil, Canada, Caroline Islands, Chile, China (P.R.), Columbia , East Timor, Egypt, Gaza (Israel), Guam (USA), Guantanamo Bay (USA), Hawaii (USA), Hongkong, India, Indonesia, Iraq, Iran, Israel, Jordan, Khan Yunis (Israel), Korea (North), Kuwait, Lebanon, Libya, Malaysia, Morocco, Marshall Islands (USA), Mexico, Midway Islands (USA), New Zealand, Northern Mariana Islands (USA), Oman, Pakistan, Palau Islands (USA), Peru, Philippines, Puerto Rico (USA), Qatar, Saudi-Arabia, Singapore, South Africa, Syria, Taiwan (China), Thailand, Tunisia, Venezuela, United Arab Emirates, United States of America, Virgin Islands (USA), Wake Island (USA), West Sahara (Morocco)
35.99 €
inkl. 19% MWSt.
(30.24 € net)

Bosnia-Herzegovina, Croatia, Georgia, Gibraltar, Iceland, Kazakhstan, Macedonia, Republic of Moldova , Montenegro, Russian Federation , Serbia, Turkey, Ukraine, White Russia
39.00 €
inkl. 19% MWSt.
(32.77 € net)

Afghanistan, Angola, Anguilla (Caribbean), Antigua and Barbuda (Caribbean), Equatorial Guinea, Aruba (Caribbean), Ethiopia, Bahamas (Caribbean), Bangladesh, Barbados (Caribbean), Belize, Benin, Berg Athos (Greece), Bermuda (Caribbean), Bhutan, Bolivia, Botswana, Brit. Virgin Islands (Caribbean), Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Cocos (Keeling) Islands (Austral.), Comoros, Cook Islands (New Zealand), Congo (Dem. Republic), Congo (Republic), Costa Rica, Cuba (Caribbean), Dominica, Dominican Republic (Caribbean), Djibouti, Dutch Antilles, Ecuador, Ivory Coast, Eritrea, Fiji (Oceania), French Guyana, French Polynesia, Gabon, Gambia, Ghana, Grenada (Caribbean), Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti (Caribbean), Heard and McDonald-Islands (Australia), Honduras, Jamaica (Caribbean), Japan, Kenya, Kiribati (Oceania), Korea (South), Kyrgyzstan, Laos, Lesotho, Liberia, Macau, Madagascar, Malawi, Maldives, Mali, Martinique (Caribbean), Mauritania, Mauritius, Mayotte Islands (Comoros), Mongolia, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue/Savage (New Zealand), Norfolk Islands (Australia), Panama, Papua Niugini, Paraguay, Pitcairn, Reunion, Rwanda, Samoa, Sao Tome und PrincipandSenegal, Seychelles, Sierra Leone, Solomon Islands, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Pierre and Miquelon, St. Vincent, Sudan, Suriname, Swaziland, Tajikistan, Tanzania, Togo, Tokelau Islands (New Zealand), Tonga, Trinidad and Tobago, Turkmenistan, Turks- and Caicos Islands, Tuvalu, Uganda, Uruguay, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna, Christmas Island (Australia), Yemen, Zambia, Zimbabwe
49.00 €
inkl. 19% MWSt.
(41.18 € net)


Cost of payment methods for shipping to other countries (payment by credit card or PayPal):


PayPal:  Total amount +3.98% + 0.35€ (incl. 19% VAT.)   
Standard handling fee with payment by PayPal
z.B. 119.99 + 4.78 + 0.35 = 125.12

Creditcard:  Total amount +2.98% + 0.30€ (incl. 19% VAT.)
Standard handling fee with Credit Card
z.B. 119.99 + 3.58 + 0.30 = 123.87


Explanations

Purchasing with cash on delivery
Cash on delivery is only available for shipments within Germany. Shipments abroad can be paid in advance, by PayPal or by credit card. We ship with DHL. You pay the invoice amount to the postman upon receipt of the goods.
*In the case of cash on delivery, the so-called COD fee in the current amount of 2 Euros is added to the invoice amount and is payable to the shipper (DHL) upon delivery.



Purchase by advance payment/bank transfer
It is possible to pay for your order in advance by bank transfer.
In this way, you save over 35% of the shipment/payment method costs and in the case of shipment abroad, the high collection fee.
We wait for receipt of your payment and then ship your order by DHL after receipt of payment.

Please do not make your transfer until you have been advised by us that the goods have been reserved for you and made ready for shipping.
Please take care to make a note of your name on the bank transfer and if possible your customer number and order number. The simplifies the allocation of your order.


Purchasing on account
When purchasing on account the total amount becomes due within 14 days of the invoice date. You receive the invoice together with the shipment.

Benefits:
    Maximum security: goods first and then payment
    Your bank data stays secret
    Fast and simple

Prerequisites:
    Billing address within Germany
    Billing address = shipping address
    Purchase value incl. shipping costs up to 1500 Euros (assuming creditworthiness)
    Only for private customers
    Standard handling fee: + 3,1%

The 1500 € is based upon customer data i.e. once the limit has been reached, a new order on account can only be made after transfer of the invoice amount. Naturally you can use an alternative payment method at any time in order to make further purchases at the Foto Erhardt online shop.

How to do it?
Under payment method, simply select payment on account (ordering step 3) having sent all selected items to your cart and entering your customer data. The next step will briefly take you to the BillSAFE confirmation website where you complete your data e.g. birthday. You are subsequently automatically redirected to our online shop in order to conclude the submission of your order. After that, we ship the items you have ordered, inasmuch as they are available in stock. You will be billed directly with the shipment and settle this by direct transfer to BillSAFE.
Transfer
When making a transfer, please fill the 'purpose' field which is displayed to you at the end of ordering process. In the case of Billsafe purchases please do 
not make a transfer to the account of but to the Billsafe account which is stated on the invoice in the case of purchase on account.


Purchase by credit card or PayPal
Your credit card or PayPal account will be debited upon concluding the order.
The standard handling fee for PayPal payments amounts to 1.98% of the the full amount plus 0.35 Euros for customers domiciled in Germany For overseas customers, the standard handling fee amounts to 3.4% of the full amount plus 0.35 Euros.
The standard handling fee for credit card payments amounts to 2.98% of the the full amount plus 0.30 Euros.



Purchase by Express
With Express shipping delivery is guaranteed on the following day.With Express shipping delivery is guaranteed on the following day.
Your order must reach by 12 am (Monday to Thursday) if we are to guarantee shipment by the following day. In the case of orders made on a Friday, please state your preferred delivery date. Up to 12 am on a Saturday please contact us.
Express is used exclusively within Germany with the exception of the islands.
Items that cannot be shipped immediately (three green spots) cannot be shipped by Express.
In the case of Express there is
 no delivery to packing stations or P.O. boxes.


Purchase by personal collection
By previous arrangement, you can also collect your order directly from our central warehouse in Westerkappeln!
Our headquarters are open from Monday to Friday between 8:30 am and 5 pm. Our employees will hand your order to you upon payment of the purchasing amount.
Advice or instruction onsite is not possible for time reasons.
Payment is only possible in cash or by EC card. There is a handling fee of 10.00 Euros, since we do not have a cash desk linked to our resource management system in the headquarters and the payment has to be booked manually.



Customs duty
In the customs forms for parcels in countries outside the EU the value of the items contained in the shipment is listed by product type.
Customers or import duty is levied as soon as the parcel has reached its destination country. Fees for release from customs are for your account; we have no influence upon these fees and cannot predict their amount. Customers regulations vary substantially from country to country. If you require further information then please contact your local customs office.
In the case of shipments to countries outside the EU there are additional customs payments, taxes and fees. You can find further information on customs on these sites

http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=DE
and import tax is listed here
http://auskunft.eztonline.de/ezto/Welcome.do
as well as Swiss information here
http://xtares.admin.ch/tares/login/loginFormFiller.do


Shipping time
We ship within 1 to 3 working days following receipt of the order/payment. Please note possible exceptions from the respective product page.
Our product pages use symbols and corresponding explanations for each product to display the availability and probable shipping date. Depending upon the shipping preference selected, shipping will then be made by our partners DHL or GoExress within the general shipping time from Germany. Should changes arise to the probable shipment date after an order being placed, we will automatically notify the customer by email.
In the case of non-availability of the goods ordered we reserve the right not to ship. In this case we will inform you immediately and refund such consideration paid straight away.


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shipping costs information